As Doucée, we implement professional logistics processes to deliver your orders in the fastest and safest way.
1. Order Preparation Time
Orders placed are prepared and delivered to cargo within 1-3 business days after payment confirmation.
2. Delivery Time
Our products are shipped from abroad. Due to the international logistics process, the average delivery time is completed within 7-15 business days.
3. Customs and Additional Fees
All customs duties and import fees are covered by us. No additional fees will be requested from you until the product reaches your door.
4. Tracking Process
Tracking information is shared with our customers for orders that have been shipped. You can easily track your order status.
5. Secure Packaging
All our orders are carefully packaged. Packaging is done in accordance with quality standards to ensure that products arrive smoothly and cleanly.
6. Delay Situations
Delivery times may vary during official holidays, busy campaign periods, weather conditions, or logistics-related situations. In such cases, our customers are informed.